《 Service 》 20 Jun, 2018

Hotel Policy

●CHECK-IN 15:30 pm / CHECK-OUT 11:00 am.
●Accepted payment methods: VISA, China Union Pay, Master, JCB and Cash.
●Vegetarian dishes are served.  Please inform Front Desk when check-in.
●For adults travelling with children aged 2 to 6 years or 110cm tall, an extra bed may be placed in the following room categories with additional $600 charge: Superior Twin/King, Deluxe Double, Luxury Family and Premier Suite.  
●Breakfast for children under age of 6 is complimentary.  Breakfast is $300 per person.
Cancellation policy:
1. In accordance with Regulation of Standard Contracts issued by the Tourism Bureau, Ministry of Transportation and Communications:
★ Cancellation on the check-in date will result in a 30% fee of the total room price.
★ Cancellation 1 day before the check-in date will result in a 24% fee of the total room price.
★ Cancellation 2-3 days before the check-in date will result in a 21% fee of the total room price.
★ Cancellation 4-6 days before the check-in date will result in a 18% fee of the total room price.
★ Cancellation 7-9 days before the check-in date will result in a 15% fee of the total room price.
★ Cancellation 10-13 days before the check-in date will result in a 9% fee of the total room price.
★ Cancellation 14 days before the check-in date will result a full refund.
2.  In occurrence of uncontrollable forces such as a natural disaster (e.g. traffic disruption caused by earthquake or typhoon warning that results suspension of work and school in Chiayi City), please contact us before 10:00 am on the check-in date for full refund.

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